Privacy Policy

Who We Are

This Privacy Policy explains how Connell Media, LLC ("Company," "we," "us," or "our") collects, uses, discloses, sells/shares, and otherwise processes information about you when you access or use Live Gold Prices, our newsletters, email subscription products, online features, and other services that link to this Privacy Policy (collectively, the "Services").

This Privacy Policy is incorporated into and forms part of the Terms of Use governing the Services.

Quick Summary

• We operate Live Gold Prices and related media offerings. If you subscribe, you may receive related communications unless you change your preferences or opt out.
• We use cookies and similar tools for analytics, site functionality, and advertising.
• We may sell or share certain information with third parties for advertising, marketing, and commercial purposes, subject to your rights and choices and applicable law — we do not sell subscriber lists to data brokers.
• We provide a Global Unsubscribe option for promotional emails across our brands.
• We use AI-assisted tools in content and marketing workflows, as described below.

Key Terms

Personal Information means information that identifies you, relates to you, describes you, or could reasonably be linked to you (directly or indirectly), including online identifiers and browsing activity.

Sell / Share / Targeted Advertising may have specific legal meanings in certain U.S. states. In general, they can include disclosing Personal Information to certain third parties for monetary or other valuable consideration, or for cross-context behavioral advertising.

Brand Family means Live Gold Prices and related Connell Media, LLC publications or offerings.

Information We Collect

Information You Provide

• Contact information (e.g., email address; name if you provide it).
• Subscription and preference information (e.g., newsletters selected, topic preferences, opt-in/opt-out status).
• Survey/poll responses (including optional demographic-style questions you choose to answer).
• User-generated content (e.g., comments, submissions, messages, feedback).
• Transaction information (if applicable) (e.g., order confirmations; payment data is typically processed by third-party payment processors rather than stored by us).

Information Collected Automatically

• Device and technical data (e.g., IP address, device type, operating system, browser type, language settings, and related identifiers).
• Usage and engagement data (e.g., pages viewed, links clicked, time on page, referring/exit pages, interactions with emails such as opens/clicks where supported).
• Cookies and similar technologies (see "Cookies, Advertising, and Analytics").
• Approximate location (generally inferred from IP address, such as city/region).

Information From Third Parties

We may receive information from third parties such as advertising, analytics, and marketing partners; social platforms if you interact with our content there; and data providers and partners (including advertising, analytics, and marketing partners and our affiliates), consistent with law.

Inferences and Audience Segments

We may create inferences about your interests or preferences and group users into audience segments based on engagement, survey responses, and activity across our Services.

What we do not intentionally collect through our core news/newsletter Services: banking account numbers, payment card numbers (except through a payment processor where applicable), protected health information (PHI), and biometric identifiers.

How We Use Information

• Provide and operate the Services, including delivering newsletters and other subscriptions.
• Manage subscriptions and preferences across our Brand Family.
• Personalize content, recommendations, and offers.
• Conduct analytics, research, and product development to improve the Services.
• Run polls, surveys, promotions, and contests (if offered).
• Deliver and measure advertising and marketing, including targeted advertising where permitted.
• Create, enrich, and maintain audience profiles and interest segments for marketing and commercial purposes.
• Detect, prevent, and address fraud, abuse, security incidents, and technical issues.
• Comply with law and enforce our Terms and policies.
• Support corporate transactions (merger, acquisition, financing, reorganization, bankruptcy, or sale of assets).

Cross-Brand Co-Registration and Communications

Brand Family Communications

When you subscribe to a newsletter, sign up through a form, respond to a poll, register for an account (if offered), or otherwise provide your email address, you understand and agree that your subscription may be treated as a subscription to Live Gold Prices and related Connell Media, LLC publications or offerings.

Global Unsubscribe

We provide a global unsubscribe mechanism intended to stop promotional email communications across our Brand Family. You may also see brand-specific unsubscribe options in certain emails.

Service/Transactional Messages

Even if you opt out of promotional emails, we may still send non-promotional messages where permitted, such as policy updates, security notices, and transactional or service communications.

Cookies, Advertising, and Analytics

We and our partners use cookies, pixels, SDKs, tags, local storage, or similar technologies to remember preferences, improve user experience, understand usage and performance, attribute and measure advertising, and deliver interest-based advertising where permitted. Our advertising may be served through Google AdSense and related Google advertising technologies if approved. These partners may use cookies and similar technologies to deliver, frequency-cap, measure, and, where permitted, personalize advertising, subject to your choices.

Your browser may allow you to control cookies through settings. If you disable cookies, some features may not function properly.

You can use this tool to help manage your cookie settings.

How We Disclose Information

Service Providers

We disclose information to vendors that help us operate the Services (e.g., hosting, email delivery, analytics, security, customer support). These vendors process information on our behalf subject to contractual restrictions.

Affiliates and Brand Family

We may share information across our affiliates, subsidiaries, and sub-brands for operations, personalization, measurement, and marketing consistent with this Privacy Policy.

Advertising, Marketing, and Measurement Partners

We may disclose information to advertising and marketing partners, including for targeted advertising, measurement, audience building, and campaign management.

How We Share for Advertising and Marketing

Like most ad-supported publishers, we work with advertising and measurement partners (such as Google AdSense, if approved) and participate in cross-brand co-registration and audience-matching using identifiers such as hashed email addresses, for advertising measurement, suppression, and interest-based advertising where permitted. Under some U.S. state laws this activity may be considered a "sale" or "sharing" of personal information or "targeted advertising," and you may opt out as described in "Your Privacy Rights and Choices." We do not license, rent, or sell subscriber lists to third-party data brokers for their independent use.

Corporate Transactions

Information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.

Legal and Safety

We may disclose information to comply with law, respond to lawful requests, protect rights and safety, investigate fraud or abuse, or enforce our Terms.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain preferences and suppression lists, comply with legal obligations, resolve disputes, and enforce agreements. We may also retain certain information in de-identified or aggregated form.

Security

We use administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Artificial Intelligence (AI) Use

We may use AI-assisted tools (including generative AI) in our operations, including to assist with news aggregation workflows and drafting support, generate and test email subject lines and headlines, help create marketing copy and poll/survey prompts, and support analytics and performance measurement.

We may use third-party AI vendors. Depending on the tool and configuration, information you provide (e.g., survey responses) may be processed by those vendors to provide the requested functionality, subject to contractual restrictions.

We do not use AI to make decisions that produce legal or similarly significant effects about you (such as credit, housing, employment, or insurance eligibility) through our core news/newsletter Services.

Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps.

Your Privacy Rights and Choices

Email Choices (Global Unsubscribe)

You can opt out of promotional emails using the unsubscribe link in our emails or by contacting us as described below. If you opt out, we may keep limited information (such as your email address) on a suppression list to honor your request and for compliance purposes.

California: Do Not Sell or Share My Personal Information

This section applies to California residents to the extent the Company is subject to the California Consumer Privacy Act as amended by the CPRA ("CCPA/CPRA").

Right to Opt-Out of Sale/Sharing: California residents have the right to direct a business that sells or shares personal information to stop selling or sharing that personal information.

To exercise your right to opt out of the sale or sharing of your personal information, use one of the methods below:

Method 1: Your Privacy Choices

Use our Your Privacy Choices page or the Manage Consent button on the site to manage non-essential technologies and submit applicable opt-out choices.

Method 2: Email Request

Email: [email protected]
Subject: Do Not Sell or Share
In your message, include the email address you want us to apply the opt-out to (and any brand names you subscribe to, if known).

We will not require you to create an account to submit an opt-out request. We may request limited information necessary to identify the information to which the request applies.

Important: Opting out of sale/sharing is different from opting out of promotional emails. If you want to stop receiving promotional emails, use the unsubscribe link in our emails or request a global unsubscribe.

Other U.S. State Privacy Rights

Residents of certain U.S. states may have rights to access, delete, correct, or opt out of certain processing such as targeted advertising. We will honor applicable rights where required by law. To submit a request, contact us using the information below.

Non-discrimination: We will not discriminate against you for exercising any of your privacy rights.

Appeals: If we decline your request, you may appeal by contacting us at [email protected] with the word "Appeal" in your message. We will respond within the time your state's law requires. If your appeal is denied, you may contact your state Attorney General to submit a complaint.

U.S.-Directed Services; International Visitors

Our Services are intended primarily for users in the United States. If you access the Services from outside the U.S., you understand your information may be processed in the U.S. and other jurisdictions where our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will update the "Last Updated" date above. If changes are material, we may provide additional notice as required by law.

Contact Us

Connell Media, LLC
1328 Highpoint Way, Roanoke, TX 76262, United States
Email: [email protected]
Website: https://livegoldprices.com